DTC launches digital transformation strategic plan
Dubai Taxi Company (DTC), a subsidiary of the Roads and Transport Authority (RTA), has launched its strategic plan for digital transformation 2022-2025. This strategy seeks to accomplish a host of strategic goals highlighted by digital mobility, excellent operation, financial sustainability, people’s happiness, and shaping the future. The strategy is built on 9 key drivers namely: artificial intelligence, smart revenues, the Internet of things, smart city, big data, governance, security systems & upgraded systems, process automation & paperless initiatives, future transformation, and smart services.